SkypeOut – don’t bother!

I’ve been meaning to try out SkypeOut as a possible even less expensive replacement for our current VOIP service, and when a IOGear GBU321 USB-to-Bluetooth dongle arrived today, I paired it with my cell phone’s Plantronics Discovery 655 headset, and gave SkypeOut a try. Basically, that (three months of SkypeOut service) was waste of eight or so dollars. The call quality is so terrible that even if the poor call quality is an “occasional” occurrence, the service is not useable for anything but testing it as a hobby, or for curiosity’s sake (sort of like a HAM radio).

I’m on Comcast cable ISP with speedtest.net giving 6240kb/s downstream and 484kb/s upstream; at the time of the SkypeOut test there was negligible network traffic, and no other major apps open on my PC. I also made a recording test from my bluetooth headset using Sound Forge to make sure the bluetooth link wasn’t at fault (it wasn’t – the recording sounded like a very clear PSTN call). Apparently, I’m not the only person who doesn’t find SkypeOut call quality satisfactory.

So I continue to use VoipYourLife. I initially switched from POTS to Vonage, but after Vonage quietly raised their rate to Finland last summer from 4¢/min to 27¢/min (it took 2½ months after the rate increase before I happened to glance the automatically charged phone bill and thus notice the almost 7x rate hike), I switched to VoipYourLife and it has worked fairly well. While perhaps not worth “ten stars”, VoipYourLife has been at least as good call quality-wise as Vonage and their customer service is considerably better than that of Vonage’s (which of course doesn’t say much 🙂 .. but they are actually quite responsive), so they’re probably about as consumer good as VOIP services go (corporate VOIP services aren’t trouble-free, either). But considering that the monthly fee is about 1/3 of equivalent AT&T service — and I can dial overseas calls directly at a reasonable cost without having to resort to the “prefix” calling services, I think it’s worth it.

Finally a word for those who found this post while searching info about IOGear GBU321 and/or/with Plantronics Discovery 655. They seem to work well together; IOGear driver installation got stuck on the first run, but my PC was having some issues, and rebooting and reinstalling the driver fixed the problem. Pairing with Discovery 655 was easy once I found the manual as the pass code, “0000”, was needed to complete pairing. The range is not very long, but it was to be expected. The quality starts to degrade after about 30 feet, just like it does with a cell phone. But while sitting at the computer, or while moving around in the same room, the connection quality is very good. The driver disk that came with the bluetooth dongle was out of date (or at least a new version several versions ahead was available from the IOGear website).

Implementing modular hard-drive backup (tapes be gone!)

Tapes suck, there’s no question about that! It’s surprising how many places still use them for backup, although I suppose when absolutely massive amounts of data need to be backed up there isn’t a good alternative yet (where are you, inexpensive, massive static holographic memory?) But for individual users and for most small to medium size businesses hard drive backup is a better option; it’s faster, more stable, backed up content is online (or preferably near-online), and the backed up content can be accessed instantaneously without having to read the tape while nervously waiting to see if the dreaded tape read error pops up.

Since the backup hard drives would preferably be cycled so that one or more of them would be physically disconnected from the system to ward off virus/hacker attacks or electric surge damage, it is necessary to be able to disconnect the drive without having to reboot the system. While RAID controllers routinely support hot-swap, few SATA controllers (and probably none of IDE/ATA, or SCSI controllers) do, and even the RAID controllers don’t usually support hot-swap for single volumes. However, the Silicon Image -based SATA controllers like those from Addonics do support hot swap. The other alternative is to use external USB 2.0 or Firewire drives, or—better yet—an internal mobile tray with a USB2-to-SATA bridge. I was glad to see that mobile trays with integrated USB2-to-SATA bridge were finally made available by Addonics, as in the past the only option to achieve the same was to use a separate USB2-to-SATA bridge and then try to figure out where to attach it inside the system chassis. Of course, USB 2.0 interface is not as speedy as SATA (the basic SATA-150 is about three times faster than USB 2.0), but it is still a lot faster than tapes.

There are number of excellent utilities and applications to effectively back up your valuable data to the removable drive. To mention couple of the countless selection, Genie Backup Manager is handy for agent-based workstation backup on a LAN. To back up my workstation I use the excellent Super Flexible File Synchronizer to automatically sync various data directories once a night to the backup drive cartridge currently inserted in the mobile tray. During the day I know no backups are running so I can safely pull the drive (after ejecting it using the Safely Remove Hardware -tool from the system tray), and replace it with another one to be updated the following night. Now if I had a small fire-safe to keep the offline drives! Some people take a drive off the premises once a week (in case one building burns down, the data is still safe 🙂 ) or, if they’re really dedicated, keep one backup drive in the bank safety-deposit box and swap it, say, monthly.